Demystifying RPA: A Look Ahead with BTOPEX RPA Live

Robotic Process Automation (RPA) is rapidly transforming businesses across industries. This technology allows companies to automate repetitive, manual tasks, freeing up human employees to focus on more strategic initiatives. But with so much information out there, it can be challenging to stay ahead of the curve.

Academic studies project that RPA, among other technological trends, is expected to drive a new wave of productivity and efficiency gains in the global labour market. Although not directly attributable to RPA alone, Oxford University conjectures that up to 35% of all jobs might be automated by 2035

There are geographic implications to the trend in robotic automation. In the example above where an offshored process is “repatriated” under the control of the client organization (or even displaced by a Business Process Outsourcer) from an offshore location to a data center, the impact will be a deficit in economic activity to the offshore location and an economic benefit to the originating economy. On this basis, developed economies – with skills and technological infrastructure to develop and support a robotic automation capability – can be expected to achieve a net benefit from the trend.

In a TEDx talk hosted by University College London (UCL), entrepreneur David Moss explains that digital labour in the form of RPA is likely to revolutionize the cost model of the services industry by driving the price of products and services down, while simultaneously improving the quality of outcomes and creating increased opportunity for the personalization of services.

In a separate TEDx in 2019 talk, Japanese business executive, and former CIO of Barclays bank, Koichi Hasegawa noted that digital robots can have a positive effect on society if we start using a robot with empathy to help every person. He provides a case study of the Japanese insurance companies – Sompo Japan and Aioi – both of whom introduced bots to speed up the process of insurance pay-outs in past massive disaster incidents.

Meanwhile, Professor Willcocks, author of the LSE paper cited above, speaks of increased job satisfaction and intellectual stimulation, characterising the technology as having the ability to “take the robot out of the human”, a reference to the notion that robots will take over the mundane and repetitive portions of people’s daily workload, leaving them to be used in more interpersonal roles or to concentrate on the remaining, more meaningful, portions of their day.

It was also found in a 2021 study observing the effects of robotization in Europe that, the gender pay gap increased at a rate of .18% for every 1% increase in robotization of a given industry.

Enter BTOPEX RPA Live, a Virtual Conference Designed for You

The BTOPEX RPA Live Virtual Conference, happening on April 30th, 2024, is the perfect platform to gain valuable insights into the present and future of RPA. This one-day event brings together key stakeholders, industry experts, and thought leaders to discuss the latest trends and best practices. Whether you’re a seasoned RPA professional or just starting your journey, BTOPEX RPA Live offers something for everyone.

What to Expect at BTOPEX RPA Live

Here’s a taste of what you can expect at this exciting virtual conference:

  • Deep Dives into Present Scenarios: Gain a comprehensive understanding of the current state of RPA adoption. Explore real-world examples of how businesses are leveraging RPA to achieve operational excellence.
  • Unveiling the Evolving Future: Get a glimpse into the future of RPA. Learn about emerging technologies that are shaping the landscape and how they will further enhance automation capabilities.
  • Boosting Operational Efficiency: Discover how RPA can streamline your processes, reduce errors, and improve overall efficiency. Learn practical strategies for implementing RPA successfully within your organization.
  • Driving Digital Transformation: Explore how RPA can be a key driver of digital transformation. Understand how to use RPA alongside other technologies to create a more agile and future-proof business.

BTOPEX RPA Live: A Valuable Investment

By attending BTOPEX RPA Live, you’ll gain the knowledge and insights you need to:

  • Evaluate the Potential of RPA for Your Business: Identify areas where RPA can provide the most significant ROI.
  • Develop a Winning RPA Strategy: Learn from industry leaders about best practices for implementing and scaling RPA.
  • Stay Ahead of the Curve: Gain a deeper understanding of emerging trends in RPA to ensure your organization remains competitive.

Join the Conversation!

Don’t miss this opportunity to connect with a global community of RPA enthusiasts and thought leaders. Register for BTOPEX RPA Live today (link: [https://btopex.com/conferences/rpa-live/]) and take the first step towards unlocking the full potential of RPA for your organization!

Looking for More Resources?

In addition to attending BTOPEX RPA Live, here are some resources to help you deepen your understanding of RPA:

  • The BTOPEX Website: Explore informative articles and case studies on various aspects of RPA implementation.
  • Industry Publications: Stay updated on the latest trends by following leading publications focused on automation and digital transformation.
  • Online Communities: Connect with other RPA professionals and enthusiasts through online forums and groups.

By actively engaging with the world of RPA, you can position your organization for a future of increased efficiency, productivity, and growth.

RPA actual use

  • Banking and finance process automation
  • Mortgage and lending processes
  • Customer care automation
  • eCommerce merchandising operations
  • Social media marketing
  • Optical character recognition applications
  • Data extraction process
  • Fixed automation process

Examples

  • Voice recognition and digital dictation software linked to join up business processes for straight through processing without manual intervention
  • Specialised Remote Infrastructure Management software featuring automated investigation and resolution of problems, using robots for the first line IT support
  • Chatbots used by internet retailers and service providers to service customer requests for information. Also used by companies to service employee requests for information from internal databases
  • Presentation layer automation software, increasingly used by Business Process Outsourcers to displace human labor
  • IVR systems incorporating intelligent interaction with callers

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